1. For Vida IT brand goods: If your item develops a manufacturer related faulty within the warranty time period please contact us. We can arrange for the goods to be repaired or replaced. In some circumstances, goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
2. For Non-Vida IT brand goods: If your item develops a manufacturer related fault within the warranty time period please contact the manufacturer directly. They will advise you on instructions on how to have the item repaired or replaced.